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Contact Us

Contact

Alcon welcomes your questions and comments. Please select general inquiry below or call one of the telephone numbers found on this page.


 

 

 

 

Customer service

 

Swiss Surgical

T 0844 828 284
F 0844 828 289
info.ch@alcon.ch

 

U.S. Surgical

T 1 800 TO ALCON
F 1 800 862 5266
 

Hours:

Monday-Friday
7 am – 7 pm
(Central U.S. Time)

 

Swiss Vision Care

T 0844 808 488
F 0844 808 489
orders.choptics@alcon.com

 

Swiss Easy Online
 

 

U.S. Vision Care

OTC/Contact Lens
T 1 800 241 5999
 

Monday-Friday
7:30 am – 7 pm
(Central U.S. Time)

 

Swiss Consumer Care

Alcon Switzerland SA
Suurstoffi 14
6343 Rotkreuz
Suisse  
T +41 41 763 77 11

 

U. S. Customer Care

T 1-800-757-9195
 

Hours:

Monday-Friday
8 am – 5 pm
(Central U.S. Time)

 

 

Alcon Medical Information

 

For information about Alcon products or medical data
 

Telephone:

U.S. 800 757 9785
 

For non-US information contact the local country office.

Alcon Medical Safety

 

To report product complaints or adverse events from the US please call 1 800 757 9780.

 

To report product complaints or adverse events from the outside the US please contact the local country office.

 

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